— PROJECT NAME
Mi beca para empezar
— ROLE
Product designer lead
The project was about designing a mobile app that’s accessible and inclusive, targeting users of all ages and income levels. The app lets users check their balance, manage their cards, and make payments easily by scanning QR codes.
Building a thorough registration process that guarantees a seamless and accessible user experience, even in complex workflows with multiple steps and document uploads. We created a strong data collection system that keeps the user experience intact, boosting retention and making future personalization more effective
I focused on handling errors in key app processes like making payments and managing cards. I came up with user-friendly solutions to reduce frustration, build trust, and keep things running smoothly, even when something goes wrong